Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: 12/1/2025
1. Information We Collect
Personal Information
- Name, email address, and phone number
- Contact preferences and inquiry details
- Account credentials (for agencies)
Usage Information
- Search queries and preferences
- Pages viewed and interactions on our platform
- Device information and IP address
- Browser type and language preferences
2. How We Use Your Information
Platform Operations:
- Connect customers with rental agencies
- Send inquiry notifications to agencies
- Provide customer support
- Prevent fraud and maintain platform security
Service Improvement:
- Analyze usage patterns to improve user experience
- Send relevant updates and promotions (with consent)
- Conduct research and develop new features
3. Information Sharing
We do not sell your personal information. We share information only in these circumstances:
- With Rental Agencies: When you submit an inquiry, we share your contact details with the selected agency so they can respond to your request
- Service Providers: Trusted partners who help operate our platform (hosting, analytics, email services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or sale of assets
Important: When you contact an agency through our platform, your information becomes subject to that agency's own privacy practices. We recommend reviewing their privacy policies.
4. Data Protection & Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Staff training on data protection
- Compliance with applicable data protection laws
Note: While we strive to protect your information, no internet transmission is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protection measures.
5. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
Essential Cookies:
- Required for platform functionality
- Remember your preferences and settings
- Maintain session security
Analytics Cookies:
- Help us understand platform usage
- Improve user experience and features
- Can be disabled in your browser settings
6. Your Rights
You have the following rights regarding your personal information:
Access & Control:
- Access your personal data
- Update or correct information
- Delete your account and data
Communication Preferences:
- Opt out of marketing emails
- Control notification preferences
- Request data portability
7. Data Retention
We retain your information for as long as necessary to provide our services:
- Account Information: Until account deletion or 3 years of inactivity
- Inquiry Records: 2 years for quality assurance and support
- Marketing Data: Until you opt out or 2 years of inactivity
8. Contact Us
If you have questions about this privacy policy or your personal information, please contact us:
Data Protection Officer
Lissasfa 12 imm 23
Casablanca, Morocco
This privacy policy is effective as of 12/1/2025